OmniSocial Privacy Policy
Last Updated: November 3, 2024
At OmniSocial, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media content publishing platform.
Please read this Privacy Policy carefully. By using OmniSocial, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We collect information that you provide directly to us:
- Account information (name, email, password)
- Profile information
- Social media account credentials
- Billing information
- Communication preferences
1.2 Content Data
- Posts, images, and other content you publish
- Scheduling information
- Performance metrics and analytics
1.3 Automatically Collected Information
- Device information
- IP address and location data
- Browser type and version
- Usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
| Purpose |
Description |
| Service Provision |
To operate, maintain, and improve our platform |
| Content Publishing |
To publish and schedule content to social media platforms |
| Analytics |
To analyze usage patterns and optimize user experience |
| Communication |
To send notifications, updates, and support messages |
| Security |
To protect against unauthorized access and abuse |
3. Information Sharing and Disclosure
We may share your information with:
- Social media platforms (as authorized by you)
- Service providers and business partners
- Legal authorities when required by law
- Other parties with your explicit consent
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage and transmission
- Employee training and confidentiality agreements
5. Social Media Platform Integration
When connecting social media accounts:
- We access only the permissions you explicitly grant
- We follow each platform's data handling requirements
- You can revoke access at any time
- We store authentication tokens securely
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
- Withdraw consent for data processing
7. Cookie Policy
We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can control cookie settings through your browser preferences.
8. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through:
- Email notifications
- Platform announcements
- Website updates
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@omnisocial.ai
Address: Honolulu, Hawaii, United States
Data Protection Officer: dpo@omnisocial.ai